How social media thinking could help museums to turn out all right
Posted: January 2nd, 2012 | Author: Jasper Visser | Filed under: Inspiration, Thoughts about museums | Tags: community, happy museum, social media, society, USPs, well-being | 1 Comment »Tweet

Photo by Camdiluv on Flickr.
Last year – best wishes for 2012! – I got my hands on a copy of The Happy Museum: A tale of how it could turn out all right. It’s a happy little publication (PDF) I hadn’t heard of before about the role museums play in our changing world, and should play to remain relevant and add to a more sustainable future. And, hidden between the lines, there’s a twist in the story that takes is from society straight to social media…
In 2010, when asked to imagine museums in 2020, I wrote about how I believe a museum has and should have a responsible position in culture, art and heritage and also in society in general. The Happy Museum takes this further and focuses on the role museums can play to limit consumption, make people happier and generally contribute to the well-being of people.
The Happy Museum has two USPs when it comes to playing an active part in these areas, and I’ve added a third which I believe is equally important:
- Apart from the gift shop, museum don’t try to sell anything but understanding and enjoyment. Therefore they are a sanctuary from the advertising and commercialisation of the public space.
- As public (social) spaces, museums offer a counterpart to the ever more privatised public realm, where hardly anything is freely accessible anymore (especially when they are truly “free”, as in “gratis”).
- In the world of StarBucks and Apple stores, museums provide an opportunity to experience something ‘unique’ in the original meaning of the word: one of a kind (not unique as in: venti triple half-caf organic caramel macchiato).


