Users and use of the National Vending Machine – 7 lessons about participation

Posted: August 2nd, 2010 | Author: | Filed under: Expositions, People | Tags: , , , , , , , , | 12 Comments »

Users of the National Vending Machine

Two months ago the Museum of National History, my employer, launched the National Vending Machine. The interactive installation, currently on display in the Amsterdam Historical Museum, encourages people to discover history through objects. It’s a pilot project and we will use our experiences of the three-month try-out to improve future instalments of the National Vending Machine.

The National Vending Machine is a participatory project. To discover who uses the machine and how these users interact with it, I’ve spent quite some hours observing visitors and I’ve used the website (and especially the visitor part) to get an overall idea about participation and interaction. Read the rest of this entry »


The National Vending Machine – Building a community of objects

Posted: May 27th, 2010 | Author: | Filed under: Expositions, Technology | Tags: , , , , , | 16 Comments »

Opening of the National Vending Machine

An automatiek type vending machine, or trekmuur – “pull wall” – as we call it in Dutch, is a traditional piece of robust technology used to sell deep-fried snacks. Many visitors to Holland might have seen it, especially late at night when they’re popular places to get something to eat.

Over the last years some machines started to sell other stuff than traditional Dutch snacks. There are ones that sell Chinese food and even sunglasses, but that’s about all the innovation the machines have seen. The Museum of National History and Mediamatic decided to take the vending machine to the next level. Yesterday we launched the pilot of this project. Read the rest of this entry »


Mobile media for cultural and historical heritage, guidelines and pilot projects

Posted: May 2nd, 2010 | Author: | Filed under: Technology | Tags: , , , , , , , | 11 Comments »

Smart and Smarter by Daniel Y Go on Flickr

How can we use mobile media to engage people in cultural and historical heritage? Last week I co-hosted a hands-on expert meeting dealing with this subject. Our objective: to find one or two pilot solutions that we can develop already.

The meeting followed on the post-MW2010 unconference about mobile games for museums I wrote about two weeks ago. Experts of DEN (Dutch Digital Heritage), the Dutch museum association (NMV), the Stedelijk Museum of Amsterdam and Beeld en Geluid together with host the Museum of National History, came up with a set of guidelines for pilot projects. We used user profiling and a tour through The Hague to develop these guidelines and a handful of ideas.

Our findings below represent what we think a mobile platform for cultural and historical heritage should look like, using contemporary technology.

Read the rest of this entry »