Users and use of the National Vending Machine – 7 lessons about participation

Posted: August 2nd, 2010 | Author: | Filed under: Expositions, People | Tags: , , , , , , , , | 12 Comments »

Users of the National Vending Machine

Two months ago the Museum of National History, my employer, launched the National Vending Machine. The interactive installation, currently on display in the Amsterdam Historical Museum, encourages people to discover history through objects. It’s a pilot project and we will use our experiences of the three-month try-out to improve future instalments of the National Vending Machine.

The National Vending Machine is a participatory project. To discover who uses the machine and how these users interact with it, I’ve spent quite some hours observing visitors and I’ve used the website (and especially the visitor part) to get an overall idea about participation and interaction. Read the rest of this entry »