5 lessons about oral history projects for museums – Wrap-up of the New Technology Conference 2010

Photo by Fred Ernst. View all photos of the New Technology Conference on Flickr.

Last Wednesday the Museum of National History organised its second annual New Technology Conference. This year’s topic: innovation and oral history. Five speakers gave their shared their views on oral history from a variety of backgrounds. From each of them I learned (at least) one valuable lesson about oral history projects for museums. Read the rest of this entry »

I like museums – Using Facebook’s Like Button to connect with visitors

Facebook Like Button Stamp by design studio, Nation.

Facebook Like Buttons are revolutionising the web. There’re even rumours about Google going to use them in their search algorithm. Recently, at the museum, I’ve been adding Like Buttons to many of our websites and the results are significant.

Conversion is high and traffic from Facebook increased. Small and specific communities are built around projects, events and activities. We don’t have a physical collection, but I can see the same happening for objects in online collections.

Adding Like Buttons is as easy as copy-pasting. In fact, you can customise and copy the code on the Facebook developers website and have a Like Button online in under two minutes. Generic solutions might take a bit more skill and time (adding it to our 750+ activities in next week’s Week of History took about an hour).

With the ease and impact of the Like Button it’s an amazing tool for museums to connect with visitors and build useful connections online. Read the rest of this entry »

Stop talking, start sending – The information food chain and how museums should use Twitter

Photo by Pieter Pietserse on Flickr.

I read a newspaper. I read a newspaper because I believe a bunch of highly educated people are better at sorting through the myriad pieces of news the world produces daily than I am. My newspaper even prints the best tweet out of 90 million sent every day, that’s how good they are.

Newspapers don’t converse. Newspapers send information. And it’s good they do so, because they’re high up in the information food chain.

By now thousands of museums are on Twitter cs. There they sit and chat and retweet each other and make good initiatives trending worldwide. They’ve been told Twitter (and Facebook, blogs, etc.) is a conversation channel, not a publicity channel. They’ve been told to listen, not to send. So they desperately try to engage in conversation and mostly chat with each other.

Museums on Twitter shouldn’t converse. They should send information. That’s because museums, like newspapers, are high up in the information food chain. Maybe even higher up than newspapers.

I don’t say museums should use Twitter to shamelessly publicise their events and opening hours. I mean they should sort through the millions of tweets, status updates, blogposts, etc. to pick the best things and share these in a meaningful way with their audience. They should respect their position in the information food chain.

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The Lego-factor: Checklist for new media and technology project proposals

Photo by Oskay on Flickr.com

While checking proposals last week for new media and technology projects, I devised a checklist to understand myself why I like certain proposals, and others not. I call it the “Lego-factor”. Lego is one of the greatest things ever invented, in my opinion. A project that scores well on the Lego-factor, therefore, might be great too.

(The checklist is under construction, as I try to put my finger on why certain proposals are great and others not. For me this often comes down to a gut feeling, rather than to be something tangible I can name and rate. Please add your thoughts, so we might build a useful checklist. Thanks!)

Checklist for new media and technology project proposals

1. Does the proposal sparkle my imagination?
   Lego is all about imagination, about creativity. Design cars and houses, play stories, live in other times. A proposal based on the audience’s creativity and imagination is a good proposal.
2. Do I immediately think about what else I could do with what the proposal offers?
   Before I opened a new box of Lego, I had already thought about a hundred ways in which I could use the new bricks other than to build the thing pictured on the box. A proposal that keeps enough options open to do other things with it is a good one.
3. Is the proposed project as simple as it can be, but not any simpler?
   The basics of Lego are really simple: bricks that can be put together almost in any thinkable way. However, it’s not as simple as regular bricks. The studs on top of a brick give strength; the hollow design keeps your buildings light but sturdy.
4. Can I use the proposed project both alone and together?
   You can play with Lego on your own and it’s great fun. You can play together with friends and it’s great fun. Neither is more fun, though. Every good new media project should provide value to the individual user and be just as fun to do with others.
5. Does the proposal add value to other things I have?
   When you buy a new box of Lego, your old Lego increases in value, as you can do more things with the collected amount of Lego. A proposal that adds value to existing things (and gains value by using other things) is a good one.
6. Is the proposed easy to use, but endless in its uses?
   Everybody can use Lego. However, the more you use it, the more interesting it gets. It’s never boring, neither for a beginner or a pro. New media and tech projects that achieve the same are good.
7. Is it ageless?
   Recently I played with Duplo (Lego’s younger brother) with a one-year-old and it was fun, for both of us. I think that, even if you aim at a specific age group with your proposal, it should be fun for everyone to work with it.
8. Does it answer a need or unobtrusively create a reasonable new need?
   This one is tricky. It might be better to ask, “Does the proposal not create irrelevant new needs such as virtual farm land?” I really believe that unless you have a really great and innovative idea a proposal should be aimed at answering existing needs rather than creating new ones.

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7 lessons about storytelling and museums – Wrap up of the Kom Je Ook? 5 conference

Today was the fifth edition of Mediamatic’s Kom Je Ook? conference.* Today’s topic was storytelling. Storytelling seems to be hot. As some of the speakers at today’s conference pointed out today, however, it’s nothing new. Virgil’s Aeneid and Homer’s Iliad used to be told as stories. That’s a long time ago. Storytelling once was the only real source of information sharing we had. The Moroccan storytellers who still tell the stories of A Thousand and One Nights are one of the many examples of this ancient tradition, still present today.

So, what we’re doing is trying to reinvent an old tradition. Fortunately, most of today speakers showed that we haven’t thrown away X million years of experience with storytelling. Actually, we might have made some small steps forward. Or regained some lost skills.

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